In case of cancellation of a class, students have to notify Alliance française at least 24 hours prior to the scheduled class. Without this 24 hour notice, the cancelled course will be fully charged except in case of force majeure (disease, accident) duly proven. A make-up class will then be arranged, on display of the force majeure proof.
If classes are cancelled by Government order (typhoon alert, earthquake), make-up class will be arranged or the class will be switched to online.
A 90% refund is possible if the cancellation of the whole training takes place at least 24 hours before the first scheduled lesson.
No refund will be issued after the first class.